HOLODECK LED 1.9 high refresh video wall used at Thunder Studios event

You’re Not Looking for a Panel Supplier

Rather an LED Department too expensive to put on payroll but can’t afford to go without.

HOLODECK LED™ is a factory-direct manufacturer built to work inside your project – design review, structural and power guidance, commissioning – without ever competing with you for your client.

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The Connect³ Family

Why Partner With HOLODECK

An integrator running two or three LED jobs a year can’t justify a full-time LED engineer — but those jobs carry the most risk in the portfolio. You need the capability without the headcount. That’s exactly what HOLODECK is built to be: a nomadic, factory-direct LED manufacturer with U.S. support and no fixed cost base, scaling on expertise instead of infrastructure.

Factory-direct, without the factory-direct risk. Vertically integrated manufacturing in Shenzhen Guangming, U.S. offices, U.S. inventory, U.S. service. Import-direct pricing, domestic-supplier accountability.
Boutique by design. A named engineer with a direct line — not a ticket queue. Nineteen years, $30M+ in North American sales, landmark installs from Times Square to Bahrain International Airport.
We never sell around you. Deal registration, protected margins, white-label collateral, and we show up in your logo if that’s what the meeting needs.

What You Get

A named engineer, direct line	GOLD tier support (M–F phone) or PLATINUM (24/7) — priced into the partnership, not billed hourly.
Brian, Paul and John on your client call	Brian brings two decades inside factories and photonics labs, including the NASA Hybrid Crystal architecture licensed to his company in 2025; Paul brings NYU Tisch training plus virtual production and studio-build expertise; John brings twenty years in LED including launching Unilumin’s North American business — sitting in as your experts, in your branding.
The Los Angles showroom, as yours	Bring your client to a real space and present as though it’s your own.
Custom is our territory	Odd sizes, curves, mitered corners, transparent, floors, spheres — the jobs the majors quote reluctantly, we quote naturally. SEGD New Product of the Year for DigiGlass is the proof.
We refer inbound leads to you	Website inquiries in your territory come to you, not around you.
Vertical or geographical exclusivity protection.	Protection from competing partnerships within your vertical or geography based on monthly volume.

Warranty

Every panel is backed by a service plan built for uptime, not just parts.

Tier	Price	Coverage
SILVER	Included	Lifetime email and remote-desktop support, 48-hour response
GOLD	10% of system value per year · minimum $1,999 per year	M–F phone support, free parts upgrade, advance replacement — parts ship before the defective unit is returned
PLATINUM	20% of system value per year · minimum $4,999 per year	24/7 phone support, guaranteed under-24-hours downtime

Parts available through the life of the warranty, 10 year life-cycle parts availability upgrade. View full warranty details

Lead Times

4–5 weeks manufacturing, plus 3–4 weeks ocean freight or 7–10 days air freight. Chinese production holidays are factored into every quote. Ask your rep for the current schedule against your ship date.

We stock popular configurations locally in Los Angeles and Las Vegas for faster turnaround. Ask your rep about current local inventory for your project timeline.

Become a Partner

Partnership is by application, not open enrollment. We keep the roster small enough that every partner gets a named contact and a direct line to engineering.

	Dealer	Volume Partner
Qualify with	$200K/year in orders, or two projects per year	$1M/year
Pricing	Dealer pricing	Volume Partner pricing
Deal registration	✓ — six months, extendable	✓ — six months, extendable
Spec sheets & sample access	✓	✓
Named contact	✓	✓
Priority lead times	—	✓
White-label collateral	—	✓
Co-marketing	—	✓

Not sure which fits? Apply anyway — we’ll tell you honestly. Most partners start at Dealer and move up inside a year.

Deal Registration Policy

When you register a deal with HOLODECK LED™, that opportunity is yours. We will not quote, sell, or accept inbound inquiries for a registered project through any other channel — including direct — for six months from the date of registration.

Extension. Registration extends by a further six months on documented activity — a quote issued, or a client meeting logged with us. Long-cycle architectural and facade projects are expected to extend more than once; that is the intended use, not an exception.

Registration requires: end-client name, project location, estimated scope, and expected close date. Submit through your named contact. HOLODECK confirms registration in writing within one business day.

If an end client contacts HOLODECK directly about a project already registered to you, we will redirect them to you and notify you of the contact.

Apply

Tell us your company name, contact name and title, email, phone, current annual LED volume (or estimate), primary market (AV integration, DOOH, architectural, or other), and how you heard about HOLODECK.

APPLY TO BECOME A PARTNER